Superior Shuttle Orange County understands that cancellations are sometimes necessary and unavoidable. Unless otherwise agreed to or provided in writing, the following applies:
- ALL CONFIRMED RESERVATIONS MUST BE CANCELLED 24 HOURS PRIOR TO THE SCHEDULED PICKUP TIME.
- ALL TIMES ARE PACIFIC STANDARD TIME(PST).
- ALL RESERVATIONS CANCELLED LESS THAN 24 HOURS PRIOR TO THE SCHEDULED PICKUP TIME ARE NON-REFUNDABLE AND PAYMENT IN FULL IS DUE IMMEDIATELY. YOUR CREDIT CARD WILL BE CHARGED FOR THE FULL AMOUNT OF THE SERVICE AS IF, WE PROVIDED THE FULL SERVICE TO YOU.
EXAMPLE: You booked a ride to be picked up at your home at 10:00 AM (PST) JULY 1st. You must call Superior Shuttle Orange County prior to 10:00 AM (PST) on June 30th to get a refund. FAILURE TO DO SO WILL RESULT IN THE FULL AMOUNT BEING DUE AND ABSOLUTELY NO REFUND WILL BE ISSUED.